Shipping policy

Shipping Policy – From Our Flame to Your Hands

Our creations are born in fire and delivered to you with care.

Processing:

• Orders are prepared within 2–5 business days.

Estimated Delivery:

• Europe: 5–10 business days

• USA & Canada: 7–15 business days

• Rest of World: 10–20 business days

Tracking:
The moment your order leaves our nest, you’ll receive a tracking code by email.

Customs & Duties:
International orders may be subject to customs fees or import taxes — these are the responsibility of the buyer.

For shipping questions, reach out to shipping@ysayphoenix.com.